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What should you do when your Bozeman home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family members – against the many risks you might face, like break-ins, flooding, and fire. Although your home might be ready, that doesn’t automatically mean you are. Do you understand what to do if your Bozeman home alarm system goes off? The sound of an alarm is likely to be startling, disorienting, and may provoke panic. Your best option is to stay level-headed and follow these easy tips.

Steps to Take Whenever Your Home Alarm System In Bozeman Goes Off

Nobody wants to be in this dilemma, but it’s also why you put in a home alarm system originally. You’re awakened in the middle of the night with the telltale sounding of an alarm after a home security component has been activated. So what should you do?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is ringing loudly, and your pulse is beating rapidly. But keeping a cool head is the optimal way to assess what is happening. Avoid the urge of trying to deal with the emergency alone and allow your monitoring agents and first responders to carry out their job.
  2. Protect your loved ones. Your priority should be your family and leading them out of danger. In the case of a break-in, this might mean going to a predetermined safe room as far away from entry points as possible. The trespasser was probably already frightened away by the alarm, but it’s always smart to be extra cautious. If there’s smoke or a fire, please leave your home right away.
  3. Don’t forget your smartphone. The vast majority of homeowners keep their cell phones with them constantly these days, but you might fail to pick it up during a crisis. Try to remember it. You’ll have the opportunity to stay connected with your monitoring professionals and obtain updates through your home security app.

Work With Your Round-the-clock Monitoring Team

The moment your home alarm system in Bozeman goes off, your 24/7 monitoring experts will act immediately. Their first step is to confirm your alarm, and that means reaching out to you. The procedure they abide by is dependent on the sort of emergency. For example, if the emergency is of a medical nature, a single effort will be made to get in touch with you before first responders are dispatched. In the event of a burglary alarm - the most frequent sort of event - a monitoring professional will adhere to these guidelines to reach out to you:

  • An attempt will be made to communicate with you via the central command panel. You will typically be requested to provide a passcode.
  • If that attempt doesn’t get a response, a call is attempted to your principal contact number.
  • A second number or your primary contact person is attempted next.
  • If there still isn’t an answer, local law enforcement officers are sent.
  • Your monitoring agents will follow up with you again once authorities are notified.

If you're not able to converse with monitoring staff, don’t fret. Assistance will still be sent even if you're unable to substantiate the emergency.

Get protection for any situation with a Vivint home alarm system in Bozeman

Get prepared for any emergency with a contemporary home alarm system in Bozeman from Vivint. Call (406) 926-0255 to begin designing your home’s defense today.